Privacy Policy

This policy explains what information Wiville (wiville.com) collects and how it is used. Wiville is operated by Wiville. Questions? Email [email protected].

Information we collect

When you place an order or contact us, we collect the information you give us:

• Your name, email address, phone number and shipping address.
• The items you order and your order history.
• Messages you send us.

Payment information

Payments are processed by our payment provider, Stripe. Your full card details go directly to Stripe and are not stored on our website. We receive confirmation of your payment and limited details such as the card type and last four digits.

How we use your information

We use your information to:

• Process, ship and support your order.
• Answer your questions and handle returns or refunds.
• Prevent fraud and keep our store secure.
• Meet our legal, tax and accounting obligations.

Who we share it with

We share only what is needed to run the store. This includes our payment provider, the suppliers and carriers that prepare and deliver your order, and service providers that help us operate the website. We do not sell your personal information.

Cookies and browser storage

Our website stores your shopping cart in your browser so it stays available between visits. Our website and service providers may also use cookies or similar tools to keep the site working and to understand how it is used.

How long we keep information

We keep order information for as long as we need it to provide our service and to meet legal, tax and accounting requirements. We then delete it or make it anonymous.

Your choices and rights

You can ask us to access, correct or delete your personal information, subject to the records we must keep by law. Depending on where you live, you may have other rights under local privacy laws. To make a request, email [email protected].

Children

Our store is intended for adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The latest version is always on this page.